Showroom Manager at Kloverharris Limited


Full Time
Posted 2 weeks ago

Kloverharris Limited is a Human resource / IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

JOB TITLE: Showroom Manager

JOB LOCATIONLagos

JOB DETAILS:

  • The ideal candidate will be responsible for creating the right ambiance and positioning of products within a showroom.
  • He/She will drive traffic to the showroom in line with the organizational brand strategy whilst also creating great customer satisfaction at all times.

Responsibilities

  • Maintain the overall look and feel of the showroom in line with the brand’s requirements.
  • Oversee visual merchandising and ensure that products are strategically positioned.
  • Coordinate with the sales and brand manager in planning and coordinating product awareness events in the showroom.
  • Research on ways to develop new and creative ideas geared towards driving traffic to the showroom.
  • Deliver a luxurious brand experience for every client that walks into the showroom.
  • Deliver excellent customer service at all times to deepen the relationship between the organization and customers to retain them and increase loyalty.
  • Deliver accurate product information to help customers with their purchase decisions.
  • Ensure all security personnel and other front-line staff members are constantly in tune with the need to create excellent customer service to all customers/visitors.
  • Take all visitors on a tour of the showroom and pay attention to their needs.
  • Ensure that the Chef and Sous Chef are always at their stations.
  • Identify potential customers and invite them for demonstration sessions.
  • Capture customer data for all walk-in clients and manage an existing database.
  • Send follow up email to customers within 24 hours of their visit to the showroom.
  • Identify, analyze, and resolve customers’ complaints and issues.
  • Keep customers well informed of the brand’s products, services, and events.

Qualifications

  • A B.Sc / HND holder in Architecture from a reputable university
  • 2 – 5 years proven experience in a similar role
  • Proven experience as an interior design architect
  • Sales and supervisory know-how are required for this position
  • Microsoft office proficiency
  • Ability to design and create spaces that are engaging and welcoming
  • Presentation and communication skills
  • Entrepreneurial and commercial thinking
  • Ability to apply expertise and technology for optimum results.

HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the e-mail.

Deadline: Expired

Job Features

Job CategoryManager

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