Software Support Engineer – Level 3 – Application Lifecycle Management (ALM) is needed at Tek Experts
JOB TITLE: Software Support Engineer, Level 3 – Application Lifecycle Management (ALM)
Ref No: 242517
LOCATION: Lagos
Job Description
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- We’re growing rapidly. Would you like to join us?
- Do you have strong troubleshooting skills?
- Do you love delivering exceptional customer service?
- Are you looking for a rapidly growing company to take your career to the next level?
- Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
- We are hiring a Level 3 Software Support Engineer to support Micro Focus Application Lifecycle Management (ALM).
About the Role
- In this role, you will be supporting customers who are having technical issues with their ALM software.
- Application Lifecycle Management covers the entire application lifecycle of the software that goes from development to the final release and enables teams of all sizes to deliver high-qualit
What You’ll Need
- Bachelor’s degree or equivalent technical certifications
- 2-4 years’ experience in technical support
- Experience with Windows/ Linux server operating systems is a must
- Strong Knowledge of programming languages, networking, databases or UI’s
- Experience in customer service is a must
- Interest in or exposure to software development and support
- General understanding of testing concepts and functional testing processes
- Demonstrated excellence in teamwork, collaboration, and knowledge sharing
- Customer-orientated, motivated to take charge of both customer engagement and problem
- Fluent in English
What We Offer
- A Career, not a job
- Be part of something great
- Opportunity to realise your full potential
- Continuous personal and professional learning
- Fast-track career
- Global resources
- Unleash your potential
- Work-wide family
Apply Now
Job Features
Job Category | Software/ Programming / Web development |
Deadline | Not Specified. |