JOB TITLE: Strategic Operations Transformation Lead
JOB LOCATION: Nigeria
JOB DETAILS:
- Design, institute, and manage a rigorous transformation office structure to house, coordinate, and enable cross-functional, typically enterprise-level efforts that fundamentally expand the organization’s capabilities or substantive alter how the organization does its work.
- Scope, structure and develop workplans for individual workstreams with clear tracking of milestones and interdependencies, by engaging functional leadership.
- Structure, convene, and drive problem solving through facilitation and output synthesis to address process and content bottlenecks with workstream leaders as required.
- Create well-structured top-down documents to drive problem solving sessions, workstream management, quantify / clarify workstream progress and potential impacts.
- Proactively identify potential risks /roadblocks to execution timelines and design targeted hands-on interventions to solve challenges.
- Design and manage all transformation office infrastructure to enable core transformation functions, including, management structures and processes, tools, templates, systems, team, and resourcing.
- Create or utilize appropriate technologies to track and manage against integrative milestones with specific focus on complex workstream dependencies that impact ability to deliver.
- Develop KPIs and metrics to manage workstreams against to ensure timely delivery and dependency management.
- Maintain rigorous meeting cadence of workstreams and stakeholders (e.g., weekly transformation office stand-ups, bi-weekly retrospectives, problem-solving sessions).
- Work closely with Communications and senior leadership to develop and action communication and change management strategies in concert with transformation office, workstream leads, implementation efforts, and any other cross-functional activity in service of organizational transformation.
- Engage senior leadership as necessary to maintain execution pace and standards.
Who You Are
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- 10+ years’ experience in designing and executing complex projects that are cross-functional and implicate multiple dependencies, and against stringent timelines
- Bachelor’s degree with strong preference for experience in management and strategy consulting
- Expertise in Microsoft Office applications (i.e., Excel, PowerPoint); familiarity with more advanced project management / planning platforms (e.g., Asana) also an asset
- Seasoned experience facilitating at C-level and Board-level to drive problem-solving and strategy dialogues
- Proven problem-solving skills, pragmatic (80/20) efficiency, with the ability to prototype approaches to different problem types
- Experience managing a global team with the willingness to drive and hold cross-functional workstream leaders accountable for KPIs/milestones
- Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures and at all levels
- Positive and proactive project / process management with an eye for detail and a strong ownership mentality
- Possess keen emotional intelligence, polished professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values
- Resilient, flexible, adaptable, and able to execute a range of job duties and changing priorities
- Commitment to Mastercard Foundation’s values and vision and passion for the development and well-being of youth
- French language and/or local language skills are an asset
Deadline: April 16, 2021
Job Features
Job Category | Administration/ Office/ Operations |