Technical Support Engineer at Tek Experts

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Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively.

Technical Support Engineer is needed at Tek Experts

JOB TITLE: Technical Support Engineer

LOCATION:
 Lagos

Description

  • We’re growing rapidly and looking for Technical Support Engineers to join one of our support teams.

About the Role

  • As a customer-facing support engineer, your role will be to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.

What we’re looking for

  • People with all levels of experience so if you are just starting in your career or have been a support engineer or manager, this is the role for you.

Skills and experience you’ll need

  • At least 1 years’ experience in a technical or customer support role
  • Strong research, problem-solving and troubleshooting skills
  • Ability to work well independently and as part of a team
  • Excellent customer service skills
  • Passion for technology and learning
  • Good knowledge of at least one relevant technology

Apply Now

Job Features

Job CategoryEngineering / Technical
DeadlineNot Specified.
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