JOB TITLE: Tele – Loan Recovery Officer
JOB LOCATION: Lagos
JOB DETAILS:
- We are looking for Tele-Loan Recovery Officers to maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.
Job Description
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Job Requirements
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- B.Sc. / HND experienced in Banking or any financial field that deal with debt recovery is preferred
- Minimum of 1-2years of experience.
- Previous experience working as a Collections Officer.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Working knowledge of Microsoft Office Suites.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] with the “Job Title” as the subject of the email.
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Deadline: April 14, 2021
Job Features
Job Category | Accounting / Audit / Finance |