JOB TITLE: Tele-Loan Recovery Officer.
JOB LOCATION: Ilupeju, Lagos.
JOB DETAILS:
- We are looking for Female Loan Recovery Officers to maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.
Job Responsibilities:
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- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Academic Qualifications and Other Requirements
- B.Sc. / HND experienced in Banking or any financial field that deals with debt recovery is preferred.
- Minimum of 1-2 years of experience.
- Previous experience working as a Collections Officer.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Working knowledge of Microsoft Office Suites.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
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Note: Only female candidates should apply.
Deadline: December 19, 2020
Job Features
Job Category | Banking / Insurance |