Job Title: Telesales Executive
Location: Lagos
Employment Type: Full-time
Job Brief
- We are looking for an enthusiastic ‘Telemarketer’ to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products and services.
- A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
- The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
- The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
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- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customers personal information accurately in a portal system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements
- B.Sc degree in any field.
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
Experience:
- 2-5years cognate experience
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.
Note: Only shortlisted candidates would be contacted.
Deadline: September 10, 2020
Job Features
Job Category | Executive / Management |
Deadline | 10th September, 2020. |