JOB TITLE: Web Quality Assurance Partner
JOB LOCATION: Nigeria
JOB DETAILS:
- We are looking for a candidate who is knowledgeable about website and online processes, employee lifecycle and the business.
- The ideal candidate must have strong business acumen, interpersonal, relationship management and analytical skills.
- He/she must be involved in developing and executing test plans for new and existing features, troubleshooting and verifying fixes for customer/user support issues, and running performance tests.
Roles & Responsibilities
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- Inspect and ensure high quality is maintained throughout all website operations.
- Oversee the consistency of web and online applications through constant check of processes and outputs.
- Verify fixes for customer/user support issues.
- Ensure documentation for all required tests and activities are attended to.
- Encourage constant change and improvement in performance and quality
- Direct objectives to maximize profitability as well as monitor performance and writing reports.
- Ensure that user expectations are met on managed web applications and sites.
- Review user business requirements as well as technology functional requirements document.
- Communicate quality metrics and inspection results to appropriate managers including, but not limited to daily, weekly or monthly KPI.
- Check for broken links, missing content, page titles, metadata.
- Develop and executing test plans for new and existing features.
- Ensure the file sizes of pages to ensure they are not too large and check for browser compatibility.
- Check that applications are functioning correctly, e.g. online forms.
- Run tests to ensure Server-Side scripting or other languages function correctly.
- Check that legal and regulatory guidelines are being adhered to, e.g. CBN regulation, data protection and privacy.
- Ensure that pages conform to your organisation’s Web-Accessibility standard and that the Website Design standard is maintained.
Qualifications
- Degree in IT, Communication or any relevant fields.
- 3 years + with hands-on experience with quality assurance.
- Prior experience in quality assurance or other related roles.
- Exposure to online and application development process and standards.
- Exposure to UBA and finance products and services.
Skills Required:
- Extensive experience in quality control preferred.
- Proficient in the use of MS Office Suite (Word, Excel, Power Point).
- Familiarity with all browsers, Online and offline web test tools.
- Excellent written, verbal and interpersonal skills.
- Excellent problem-solving and critical thinking skills.
- Ability to manage competing priorities in a fast-paced environment and maintain a sense of urgency.
- Adhere to compliance with internal procedures.
- Proactive, enthusiastic, and fastidious learner able to adapt to changes and provide sound decision-making.
- Ability to interact professionally with all organizational levels.
- Ability to work cross functionally with product owners, design and implementation teams to better understand requirements, further investigate problems and accelerate resolutions.
- Keen attention to details and organisational abilities.
- Teamworking skills.
- Planning and organisation skills.
Knowledge Required:
- Quality assurance software testing.
- Thorough understanding of web browsers.
- Strong knowledge of quality assurance standards and methodologies.
- Excellent communication skills.
- Knowledge of browsers, website functionality and use of MS.
- User Interface and User Experience.
- Customer Experience.
- Analytical approach with good numerical skill and understanding of statistical analysis.
- All products and services of the bank.
Apply Now
Deadline: January 21, 2022
Job Features
Job Category | Banking / Insurance |